PLEASE DO NOT BUY! I urge everyone to read this review before buying. I can no longer submit a review against their company (they have deactivated this) but I can still post here. After three visits to the store I finally decided to order a pair of leather sofas. This is for the Hayes Branch. The customer service representative lured me in by saying he guarantees that the sofas will be delivered for end of Feb 19. However, 2 days later I was told the sofas will not be delivered until May. The only reason I placed the order was because I needed the sofas in a short span of time. I rang the office and was dealt with a bunch of ill mannered and disrespectful representatives. Essentially, this company is a fraud and I would even go as far as saying that they con you and it is daylight robbery. The representative at the branch denied to me that he ever said such a thing and the head office said there was no way I could cancel. Having read other reviews the product quality is also very poor. Don’t be fooled and stay away.