I ordered a phone from the website only for them to email me saying there was a system error and to place my order online again. Placed my order online again and then said I had to cancel my order due to a duplicate credit check. Spoke to the staff over the phone in customer services and they were rude abrupt and did not want to help and purely wanted to try and sell me another contract by asking me to sign up with them again on the phone. Poor customer service and Paul company avoid this company do not order through them go direct through your mobile network.