Well let me start with saying that I didn't get what I was promised. I was given 3 choice of system basic, mid and high. I was told that if I went for highest system I will receive notification on my mobile and could access the system remotely but it is not the case still struggling to get any of this. I installed the system on 10 of April 2018 the installation was very quick but the engineer couldn't not complete the full installation due to his lack of knowledge in the system. He told me the system will be fully functional after 24 hours, After waiting 48 hours it was still not sending notification so I contacted engineer and then he advice me to call technomate because he had no clue what was happening. I called Tecnomate as instructed and the guy in the phone said this was the very basic system and only notification that i was gonna get was email which is complex to set up. After many calls engineer was back but he again reschedule the appointment for 21st April 2018 saying that he had to check with Tecnomate about the system as he has not dealt with this system before. There was no show from engineer on 21st instead called if I still had problem. I again explain him saying I am still not getting any notification and he said he will call back with in and hour but as usual didn't hear back that day, after my text I got reply Monday saying that " someone from Tecnomate with clue will call but never received that call. After waiting till 25th Friday I called back to Ariel force and to my surprise the lady over the phone said that there was a not on a system that engineer visited on 21ts and I have tampered with the system and I was demanding the commercial grade system. To my knowledge I am asking for the system they have promised and are advertising in their website for domestic use. Now again they have given another engineers visit date which is for 5th May 2018 but as of right now really frustrated and annoyed with the horrible service that was provided.