"Was able to book for Saturday. Got called to let me know technician was running late, which is ok. Technician ran through diagnostics in sensible order, didn't waste time and explained everything. Got me back up and running in 90 minutes.
The only con I can see is it is very expensive. £212 to replace a rotten mast head amplifier is a bit steep, given the hardware cost £30. However, I wouldn't go up that ladder and shimmy across my roof top so he's welcome to it."