Adrain Flux have cancelled my 17 year old sons policy of insurance for allegedly travelling over the speed limit, most of the alleged breaches occurred on private roads which are not adopted by the Highway and are situated in the gated community cul-de-sac where he lives). Despite repeated requests the Adrain Flux has failed to specify on what dates he allegedly drove over the speed limit (and have in fact changed the dates, times and roads, on which they have made their decision to cancel, on two occasions). We are therefore at a loss to understand what he has actually done. We have asked for the routes he was supposedly on at the time and after much badgering they provided 3 google maps which make no sense at all. The guided routes given do not even follow the line of the road. One route suggests he was on a road that doesn't even exist in Blackburn, another suggests he was travelling on two roads at the exact same time at different speeds, and a further one suggests he had travelled from the A6077 to the M61 motorway in under a minute, when the roads are in fact 20 minutes apart from each other. In addition the Insurance Company divulged these unfounded breaches over the telephone to a third party who was neither named on the policy or was an interested party to these proceedings, causing my son significant upset and distress (and clearly in breach of the Data Protection Act). We have repeatedly asked Adrian Flux for the dates they are relying on to justify cancelling the policy and they have come back with different dates on two occasions. We also advised them over the telephone that the App (which is supposed to inform drivers with a black box of how they are driving) has not been working correctly. We have also asked them to provide details of which satellites were connected at the time of the alleged breaches in order that we can fully look into their accuracy with an independent expert, again they have refused to tell us. We have also asked them to confirm whether they have ever encountered problems with their Flux Score App or whether it has ever experienced technical failings (as ourselves and countless others on the above sites have never been able to access the App). Again, they have refused to tell us. As a result my son now has no Insurance and cannot now drive his car. No other Insurance Companies will touch him once we confirm he has had a policy of insurance cancelled, or the rare few that will are quoting nearly £5,000 a year to insure him which we simply cannot afford. My son is now limited to his choice of work and wanted to save money before going to University in September