If I could give '0', I would. Took out a policy some 5 months ago, paid in full at the time, with a 6000 mile annual limit, but realised over the course of the year I would breach that limit (currently at 4k), so called to increase. They emailed a response, first stating they would increase my premiums by ~£1K and then stated they were unilaterally cancelling my policy with 7 days notice. I've two cars insured with this company, have no claims and have no prior claims with any other company. I'm absolutely apoplectic at their approach and attitude... if you see this review on other websites, well, it's genuine and it's just me posting it multiple times to get the message across. Avoid them like the plague.