I had difficulty ordering the voucher and wasn’t sure if I had purchased it or not! I then sent two emails to check but had no reply for two days. There was also no phone number that I could use . However, I checked with my credit card supplier who told me the sale had gone through. I finally had a reply from the customer support team after two days. All is now well. However, it would be more satisfactory for the buyer if you had a phone help line or someone who worked every day to reply to the emails . I now wait to see if the experience is good! If so I shall use your service again..