Anonymous
What a wide selection of experiences available according to my pack. There was no suggestion of restrictions of dates either... Booking a date for my activity proved cumbersome. Only two dates were available in a suitable location for my driving experience for the foreseeable future (the whole of June, July and August), both of which were in a week where I could not take time off work. This would be fine if this information was made available at the point of purchase. I found this product to be misleading at best. What a pity you cannot see what is available when trying to book. Rather, you email customer support, wait 48 hours or more for a reply, try again and wait, try again and wait... It is still going on. This has not been a good experience for me and I would not recommend it. I have experienced other companies with far more efficient systems in place. I will be using them again next time.
Helpful Report
Posted 5 months ago
Hello
Thank you for your feedback.
I am sorry to hear of your disappointment with the restrictions on your package. We do make this known prior to purchase and validation and state that certain properties will restrict days of the week or months of the year, therefore I can only apologise if you did not see this information. If you wish to email me directly at reviews@activitysuperstore.com with your voucher number and choice of venues and dates, I will gladly look into this personally for you.
I look forward to speaking with you.
Kind regards
Charlotte
Activity Superstore
Posted 4 months ago
Activity Superstore Ltd is rated 3.48 based on 324 reviews

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