Customer service is an utter disgrace. Hotel close to us was not available, then expecting us to travel to Ireland from SW England to to carry out a different activity, & finally once our voucher was eventually changed to the English company the amount we could spend was suddenly almost halved! The person who was kind enough to buy the Two Night Getaway for us is in the process of trying to get their money back. The whole operation is bordering on a scam. This is the worst company I have ever had the misfortune to deal with.
Helpful Report
Posted 7 months ago
Hello Robert

Thank you for taking the time to leave your review.
I can see that your original voucher was purchased from our sister company of Great Days Out, which offers activities predominately in Ireland. I am pleased that we were able to change this over to an Activity Superstore voucher as this is not normally something we are able to help with.
However I can assure you, you will have been given up on the value of the original purchase price to use towards an Activity Superstore product. If you believe this to be incorrect, please kindly contact me directly and I will be happy to investigate further.

Kind regards

Activity Superstore
Posted 7 months ago
Activity Superstore Ltd is rated 3.61 based on 356 reviews

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