I was given a voucher as a gift from my sister for my 60th birthday. The package looks reasonable but have to go to the web site to get 'an up to date list of locations and restrictions'. Unfortunately, the web site showed an empty list and the chat service was closed (out of hours). I tried again in the stated hours and the chat was still closed. I then rang their Customer Service number which gave a pre-recorded message telling me to go to their web site. There is an e-mail address that I didn't try because it offered a 5-day response. My conclusion is that for a service company, this is appalling service. I have no confidence that anything worthwhile will come from this. Since my sister bought this from Debenhams and thoughtfully obtained a gift receipt, I will be going there for a refund rather than waste any more of my time on this.
1 Helpful Report
Posted 2 years ago
Thank you for your feedback. I am sorry to learn that the options were not displayed online. There must be an IT issue with the activation number, however I can assure you we are able to rectify this for you fairly quickly. If you are still in possession of the voucher, please kindly call us on 0371 384 1025 with your activation number and we will happily remedy this for you.

Charlotte Howland
Activity Superstore Ltd
Posted 2 years ago
Activity Superstore Ltd is rated 4.01 based on 576 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial