Read all Activity Superstore Ltd reviews.
"I wish I read the reviews before buying a voucher at Activity Superstore. I bought an experience for my husband's birthday for Sheepdog experience. When it came to booking the experience, the number wouldn't work. I later found out the number given by Activity Superstore was not the right one. I called Activity Surperstore and they offered to book the experience for me, which was kind of them but they were very inneficient and hard to get hold of. I had many tries and when I emailed them to confirm a date, they wouldn't confirm back and eventually they told me they never received the email. After a few tries I managed to book a date but it so happens they booked one person instead of two on the wrong experience. The farm with which the booking was made called the Activity Superstore and the Activity Superstore told them they didn't have to honour the booking since it was for a different experience. Luckily the farm had better business ethics than the Activity Superstore and let my husband and I participate in the activity for that day. But what a mess. Suffice to say, I will never book with them again."
1 Helpful Report
Posted 3 years ago
Dear Nush,

Thank you for your review.

I am very sorry to hear of the experience you received, this is not the level of service we expect our customers to receive and can only apologise that you have.

If you could kindly let me know your voucher number, I can look into this further for you.

Thank you and kind regards.

Activity Superstore Ltd
Posted 3 years ago
Activity Superstore Ltd is rated 3.32 based on 293 reviews

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