It is very difficult to find out where you can use your voucher. I had bought a photo makeover voucher and had read on the website about "100's of locations nationwide" so I thought living near several major towns as I do that I would have no problem choosing a studio near me. Unfortunately (despite finding out all the locations of the Barrett studios, several of which were local) when I actually phoned to book, the nearest that I could use the voucher was over 25 miles away! Also beware that you will be expected to visit the studio THREE times so factor in the time and petrol etc and suddenly the voucher is not such good value after all. I complained and did actually get a refund, but of course this didnt include a refund of the postage costs in each direction (you have to return the voucher to get a refund, within 28 days of purchase), or help with the disappointment of what was supposed to be a treat for my "special" birthday this year.