I would definitely not recommend this Company to anyone. Our initial voucher the hotel had never heard of them and it was the only hotel within travelling distance to enable us to use the High Tea part of the voucher. We had to pay extra to be able to use our voucher in Scotland and then the hotel we picked had never heard of them. They also sent our voucher to the wrong address in England although we live in Scotland and it took my numerous emails and 5 phone calls at my expense, all with different members of staff (having to constantly repeat myself) before we got the upgraded voucher. "They do not do compensation" - their words - but offered my pregnant niece who bought this in good faith for our Christmas present, a gym day for 2 or family portrait as a "good will gesture". It has taken 40 days to get this sorted.