A close friend had been dealing with his personal case manager successfully for some time, availing himself of the services that she was offering. On his strong recommendation I too engaged her in order to assist me with some pension & other investment issues that had arisen. In addition I passed on her details to other colleagues who were experiencing similar concerns & they too have used her services successfully. I had a trusted financial advisor dealing with all my affairs who I thought was had my best interests in the forefront of his recommendations. So I followed them expecting that my IFA had done his due diligence when making investment recommendations. When more than one of the investments started to develop problems for different reasons he did nothing to attempt or was not able to remedy the situation. Had I left the situation any longer I would have lost even more as well as possibly all the original investment not just the lack of potential growth. Throughout these past 5+ years I have found Cordula to be most professional at all times often going above & beyond what I would have expected.