I started my zero to hero 3D S Max course and the first 3 days went well. The instructor was brilliant and thoroughly knew his stuff. However we were told during the week he was unable to be in on Friday and that we were not getting a cover. So 5 days was crammed into 3.5 day. Thursday was a half day as we had questions at the end and info about the test we were going to take on Friday. Safe to say myself and class mates were grossly under prepared. We were also told that the test would be 2 hours and for the rest of the day to “refer to pdf books if we get stuck”. Beyond unhelpful. Once Friday came we started our test only to find that we had one chance and that the system Autodesk and AC class used did not work well together and therefore had soooo many problems! One of the admin guys came down to help and he said that “the pass rate was very low as the system is confusing and unreliable”. Great!! Turns out we had 75 mins for the test. I couldn’t get past question 2 before my computer stopped working. So that was me done. My other 2 class mates couldn’t answer majority of the questions as we didn’t cover them and has major glitches on their test which brought them to the end of their time limit and weren’t able to finish the test. Therefore failed. To sum up not only did we lose an entire day of tutoring that we were meant to have but also were unable and in equipped to take the test. I did not come out with what I expected to have learn in the course which was the most upsetting part. Especially when you ask numerous times. This is a lot of money for someone who is paying them selves. I have taken it further and 3 weeks later I am still waiting. Hugely disappointing after such a great start. I would like to be clear that despite my very bad experience towards the end. This has nothing to do with our teacher as he was very good and this was out of his control.