Terrible experience. On returning from a family holiday 1st thing I noticed was that my car side panel had been bashed. Went and spoke to the customer service operator and was told to call back in a couple of days when the supervisor was on duty. I called back and gave car details to supervisor as the other member of staff never passed it on. I was told they would call back later. Got call a few hours later saying the CCTV camera was not working so the never had any evidence of this being done. Got told that there is nothing they can do. So you pay a premium price for your car to be looked after and secure for nothing. The staff where very unhelpful and didn't seem to care 1 bit. I will never park car in future and would advise against it for anybody else. Really annoyed with them