AVOID THIS COMPANY. Very bad experience. NEVER PAY UPFRONT. Avoid At all costs this company. The review I am writing is based on my personal experience after I paid 349£ and got nothing. ALL started when I looked through an advert which was saying that I can get my windows replaced if they are 10 years old through government funding. NEXT DAY i received a call saying that if I qualify I can get my windows replaced and in the evening a "salesman" rang on my door. He arrived at 7.30 in the evening, with a small window sample which he claimed are best in the UK. He looked at my windows, and for 7 small upvc window ( one was tiny 500mm×900mm) he claimed they can install for around 14000£, but because he can do me a discount it would cost me around 9000£. I said is too expensive and do not want any windows. Then the guy phoned his manager who said that they can do it for aroud 6000. Again I said is too expensive and I need to think a couple of days. It was 23.30 and the salesman was still in my house, and he would not leave, saying that they need my signature in order for him to be paid. He then said that I have 7 days to cancel and i would not be charged anyting. I SIGNED HIS PAPER ONLY TO SEE HIM OUT OF MY HOUSE AS IT WAS 24.00 ALREADY. He called his manager and said is all sorted (at 24.00!). Next day I am calling to cancel only to be told that I was charged 349£ administration fee and is non refundable. They will not refund me. I couldn't believe it. Now I am seeking legal advice to get my money back, as this is unacceptable. Please avoid this company, but mainly, do not pay anything to them.