"Most unacceptable service. Supply all the info they require for prescription service, they process your payment and customer believes all in order. They then get back 7 days later to inform me there is a problem with the prescription!! (bearing in mind I am waiting on important medication for my animals) Why are payments being taken prior to checking if there are any problems and why does it take 7 days to get back to a customer!! This is the second time his situation has occurred!! Very poor service and some obvious organisational problems........"