I ordered a set of grips for my bike & after 5 days no show I called the local store to see if I could pick a set up there & return the ones I ordered as I was going out with the lads the WE. Need I say they did not even have them instore nor the warehouse!! I called the appropriate number to query my order and 25 whole minutes before anyone picked up the phone, Really!!! Now that really yanked my chain. When I spoke to the lovely Emma she confirmed what the store had told me, they have to order from the manufacturer if you want the small stuff. No date as to when they will come in if ever, no email to inform me of this either. What really bothers me is that you can't get parts or accessories for you bike unless you wait for their ordered from the manufacturer. The reason you can't get these odds & end, small items is because Tredz's massive warehouse is packed with nose bleeding priced bikes most could only dream of. A bit like a Ferrari garage, no parts or accessories just eye wateringly priced cars. Well Tredz you are NOT Ferrari, so how about having in a little bit of stock in your warehouse & move some of those bikes wedging the warehouse outa there!!!