I ordered a pair of shoes and boots and was told I should have them within 4 days. Two emails now saying problems in their warehouse mean that there is a lengthy delay and they can't tell me when they will arrive. When I tried to cancel it I was fobbed off with a load of rubbish about the order is processed so can't be cancelled. Avoid at all costs. From reviews I've read they had had problems with this new warehouse for months and month so I think its total bunkum. I've contacted my credit card company and they have frozen the payment. Don't ever order from them.