Motorcycle broke down in central london. Was promised help within 3 hrs they then took £100 and did not call me for an hour at the 4 th hour I called them and they told me they could not get hold of thier rescue vehicle. I then waited another half an hour and called then as they didn’t call me at all. Then then told me it would be another 4-5 hours which I could t believe. The call centre in Birmingham is a complete joke, the tweens manning the phones wouldn’t know Empathy if they could spell it. Complete joke who just target you for extra cash. If you ride a bike in london and think you can rely on what was once known as the royal automotive company and is now known as Right ARS. Cnts. Not only are they less than helpful they find it funny and take no responsibility. Jokers, they can keep there diverse call centre, I will use a call centre that speak the queens English not back yard Brummy grime slang