Called at 8pm they arrived at 5am and towed us at 8.30am, we were st the 02 arena car park when we noticed a minor water leak but we were 100 miles from home so didn't want to risk breaking the car all together, the man arrived I explained the issue and asked for some rad seal he insisted there was no leak (there certainly was) then ran the car with the coolant cap off until it boiled over then diagnosed it as water pump or head gasket (which it probably was after he boiled it) by the time he was finished with it we would've been better off driving home as it probably would've done less damage than the man who the RAC sent out, when he showed up his manner was rude, he was smoking and asked for cigarettes he could barely speak english and I'm certain that he was not a trained mechanic, it was 5 in the morning and we had to put faith in this total idiot, shame on you RAC I will be joining the AA instead