I've given 1 star because can't give 0. My son is currently on the A38 with a burst tyre, no spare, as it's a new car. He has platinum cover and rac have refused to attend because they consider going over a pot hole and a burst tyre an rtc. He finished his night shift at 6am, he has to drive for an hour to get to work. He didn't see pot hole, as it was still dark. They said they would attend for a charge. Will be cancelling and going back to the AA, who did attend to me with a burst tyre. Also the lady who he spoke to at the call desk was rude and spoke to him like a piece of dirt. I will be telling everyone I know not to go with with rac!!!