TOTALLY AVOID THIS COMPANY ...They take your money and after the parcel is delivered ..come back for more money ! Stating the parcel was the wrong dimensions/wrong weight ? How strange when two of us agreed on both weight/ dimensions before posting..They asked me for photographic proof ...in return I have now asked them the same question ..still waiting! I sent a message via the Robot last week ..stating they were not to extract any further money from my credit card until resolved ..I today notice they have helped themselves...and on looking at other reviews several people have had the same bad experience as myself. We can't all be wrong .. AVOID AVOID.