I wished i read these reviews before i used parcel hero ,firstly they are not heros ,moving to a new country can bé stressful at first ,and to wait wait wait for your parcel to arrive longer than they estimate time to recieve a call from the couriers saying they wont deliver my parcel until i pay another $70 ,after paying parcel hero .plus parcel hero emailed me saying igave the wrong kg of my parcel which i know was not true and would take the cash from my account .feeling conned , i will ask watch dog and the goverment to look in to this company..I wonder of the owner or managment look at these reviews surely we are all not wrong....