Cannot have a refund and received bad attitude and services. I have paid the deposit on the first of June and waited for about one month and one week in order to confirm the date of my driving test. So far I haven't got any confirmation about the date. Just received the email showed that I can book the earliest date is on the 10 th of August. I am quite confused that if I booked on my own I could have booked on the 28th of July. Why do I need to pay the money to ask someone help me to book the driving test later? Especially your company guaranteed that can help people to book the test earlier. Apart from that I phoned the company twice today and was being hung up twice. Owing to the one week driving website shows that the deposit is refundable. Therefore, my husband phoned the one week driving company to help me asking for a refund They told my husband that we could have a refund, but it is needed to go online to fill a refund form. I found the form and filled it in and then I have got a response that I cannot have a refund. What a bad service and attitude.