I have been a regular customer to NCP Chester at weekends, leading up to Christmas it was very busy so I had to go to the 5th floor, unfortunately for me, the 5th floor has many concrete blocks set 2 feet into the parking space that are not pained to stand out. My car has parking sensors but they never picked it up because the blocks are on the side of my car. I done a lot of damage that will cost thousands when asking NCP why the 5th floor was the only floor not to have the blocks painted I am still waiting for a reply after 5 phone calls customer services are apparently busy I have also now sent 8 emails to complaints still no reply I also never complain over anything. This is the worst ran company I have ever came across I would rather leave my car in the street!