Had to return a product in the metrocentre store as it was faulty. I was served by a very rude man (didnt get his name but id say in his 40s-50s). I politely asked for a refund to be asked 'why whats wrong with it?'. Once i explained the product didnt work properly he said 'have you put batteries in?' When i said yes he replied 'have you put them in the right way?' In a very condscending manor. I was spoken down to and was very annoyed, i am a young woman and the person serving me didnt realise i was with my partner who had to step in and repeat to the man that there was a fault with the item before he eventually refunded me. The man showed absolutely no respect towards me and we left the store in shock at his attitude. Discusting service will never ever be shopping here again, was left feeling furious and appalled after working in customer service for years myself.