Dreadful customer service. Their courier Yodel didn't deliver and instead returned the goods to them, telling them we had moved (um, no, been here many years). They did not respond to emails or contact via the website. The only published phone number is a premium rate number for customer services. It was only after some weeks with no goods or response from them when I threatened to go the card company, that a single line email arrived saying they'd refund less delivery charges. Then a couple of very dismissive emails claiming they'd emailed 14 times previously. Strange I got their dispatch notice without any problem when I ordered but none of the supposed ones in the interim arrived in my inbox or spam; their stroppy emails telling me they were retaining my money got through fine... As I never received the goods I wouldn't have been able to return anything for them to charge a return fee. Totally in breach of Consumer Contracts Regulations 2014 and rude and dismissive to boot. I'd bought from them before but never again. Given the risks and potential costs and hassle from their courier not delivering I cannot recommend them