We purchased a Demetrius Headboard, along with 2 beds and another headboard in the last year. A total cost of about£2000. The metal headboard came without a piece and we had to wait for the missing piece. This was accepted as a genuine mistake. The Demetrius headboard looked and felt lovely. We were really pleased until my son leaned on in with damp hair after a shower. This left the most awful water mark which we are unable to remove. Apparently if it gets a little bit of water on it, it cannot be cleaned as the fabric has no waterproofing. I can not write a review of it on their website as they do not accept review anymore!! The response from mattressman was that it is not a manuafacturing fault so there is nothing they can do apart from offer us a 15% discount on another one!