Very bad experience , won't recommend to anyone , and they delivery company "Panther group" don't know what they doing. I receive at least 10 emails, plus same amount of text messages that my mattress is on the way please be at home , than next day receive text 1 hour before delivery should be on the doors, that delivery is cancelled for (every day new reasons) they didn't receive my parcel or van broke down or parcel in wrong depot , and every time I had to call them to rebook my delivery , customer service every time promise me that they have my parcel with them and definitely will be delivered next day, but like I said every day new story. They delay to deliver my parcel for 5 days. I made second call to mattress online and find out what is going on and I'we been told that delivery won't come for at least next 2-3 working days + weekend... so I just cancelled my order and hoping to get my money back . Online they advertising " FREE NEXT DAY DELIVERY " I don't understand how??? If you anyway decide to place an order with this company please be aware that this kind of things can happen to you .
5 years ago
MattressOnline.co.uk has a
2.6
average rating
from
89
reviews
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