What A bad Service From Mattressonline.co.uk, I bought a mattress which supposed to be delivered in 5 days,Mattressonline.co.uk send me an email after 4 days we got yours stuff and we will deliver from Tuesday to any day but the earliest day is Tuesday I send Mattressonline.co.uk an email for Tuesday as I work I have to wait for the delivery and took a day Off as no one else were Home,I call Mattressonline.co.uk to confirm the order for Tuesday delivery for what Mattressonline.co.uk agreed I also have the email confirmation,Monday I got the text that earliest day is Wednesday I call Mattressonline.co.uk and discuss the matter so they agreed that they will do it Tuesday Mattressonline.co.uk confirm by text and also by email,By the evening Mattressonline.co.uk give me slot for delivery 11:20 to 13:20 while I was at home waiting for delivery I got the text that "We are sorry yours mattress online Order delivery cant be done today as there is an issue with the vehicle ,we will call to rebook,
I call them and lady on the phone she said I told you that we cant deliver tomorrow and today we had the capacity Issue,So she lie to me when I call first,she lie to me when she book for Tuesday and Mattressonline.co.uk lie to me when Mattressonline.co.uk text me that vehicle have some Issue,Apart of apology they have nothing to say and at the end of the day I lost my day sitting at home waiting for delivery and in regard order is cancelling rather then to sort this issue
5 years ago
MattressOnline.co.uk has a
2.6
average rating
from
89
reviews
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