"Horrible to deal with. I made a reservation and they never confirmed it. I sent two urgent emails that I had no confirmation and even went to the hotel and no reservation. This company charged me over 300 for the room and refused to credit me. I have spent over three hours on the phone as well as 7 emails and they had the nerve to respond after a week, we will not credit you. Crazy, I gave them all my proof as well....do not use this company!"