Purchased a Whirlpool USA F/Freezer £900 in 2009. It was replaced after 1 week and then repaired again and still malfunctions. Not a good purchase. The bottom shelf then fell of the door and the lid of a storage compartment cracked. The quality is very poor. I contacted Laskys and asked for an inspection. The emails I received from them treated me like an idiot it was the the typical response from amateur customer service reps. I complained to the dept head and she was rude and very unprofessional. I was told that the items were subject to fair wear and tear and weren´t covered under the 12mth warranty and that was that and basically clear off. They are hiding all of their responsibilities in the terms and conditions small print. Do not buy anything from them even if they appear cheaper the guarantee is useless. My local Trading standards are now pursuing the matter. Laskys Customer service reps are unprofessional and ill mannered and I´m surprised that the owners COMET haven´t sorted them out. Looks like its Currys from now on. Written By Stuart Robbins On Unbeatable.co.uk