I was stupid to give this company another chance. They offered a 25% discount a few weeks ago via Facebook advertising. When you clicked on link it only offered it to new customers or 20%. Loads of complaints posted and a variety of 'message me privately / trying to fix it' platitudes from JD Williams. I reported the ad to Advertising Standards Authority who agreed it did not meet their standards. Since then I've been contacting J D Williams to get a code that works as surprise, surprise the previous ad appears to be gone. They just don't respond to me unless it's on a public forum where they say ' message us privately' o they look like they are dealing then nothing. 2 days trying to sort this do I can order clothes as I'm going away. Atrocious service from a company who know that they have you over a barrel because there are so few plus size stores but they are either inept or simply don't care. A real good reason for dieting so you can avoid them and shop elsewhere.