Katrina
We stayed at Finland holiday resort Devon, Although we have stayed before and enjoyed our stay, this time we we're placed in 1 The fairways lodge. Upon arrival to the lodge we were greeted by dog poo on the decking and an over powering smell of urine in the lodge itself. I cleaned the decking as best I could and I reported this to the staff who said they were sorry. We went out an brought air fresheners for the lodge an tried to carry on with our holiday, but the over powering smell just wouldn't leave. Then I noticed that the smell was coming from the mat near the doors. So that was put outside for the remainder of our stay, which we cut short by a couple of days. The lodge itself didn't really look as if it had been cleaned that well, behind onw of the seats I found a baby's nappie ( not used) The resort itself is really great but the lack of care in the kodge was a real let down. We will not be going back. The resort could have at least offered us some kind of gesture of apology a free meal or voucher of some kind and not just a sorry, as this wasn't a cheap holiday we paid near on £1000 for the week.
5 years ago
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Hoseasons has a 2.0 average rating from 766 reviews

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