Had to pay for the inspection to prove that the fault was manufacturing, when it was confirmed suddenly a 2nd inspection was required. When that said the same suddenly no-one would speak to me due to data protection dispite many other calls. Once I finally got a customer advisor that would discuss it she said the service I'd had was bad and offered a good will gesture once it was all fixed. After weeks of calls and letters it finally was. Thought the last kick in the face was the massive broken mechanism dumped in the corner of my lounge that I can nor lift or dispose of but no no!! I rang to night and was told that the good will gesture has to be knocked off my remaining finance. Dispite the fact I was told that Harvey's have no dealings with the finance company once the sales gone through (that's when I threatened to stop paying 🤔🤔) If all other furniture company's close tomorrow I'll buy second hand or sit on milk creates rather then buy from harvey's again