I wish I could give this zero! I ordered a sofa back in August and received a text and email to say my sofa was coming in October so I booked the day off work and gave away my corner sofa in preparation. On the day no one from Harvey's turned up and I called and was on hold and hour to be told my sofa hadn't arrived in the warehouse since then I have made 8 calls in total and visited the branch in Oxford and messaged on social media to be told they don't know when my sofa will arrive!!! I was also told I can't be given a temporary sofa whilst I wait as my deposit wasn't big enough even though I was going to pay the sofa in full but the sales man convinced me to take 0% finance! Unbelievable!!! Today is November 24th and still no update and I have started paying by direct debit for goods I don't have and currently a living room with no sofa!!!