Anonymous
Avoid. My elderly dad bought a sofa off the shop floor. Harveys said they would arrange delivery. Rhino arrived with the sofa uncovered and it was soaking wet and water stained. After complaining Harvey’s offered to get it cleaned or replaced and to make life easier my dad decided to get it cleaned as not to cause any problems. The cleaning company cancelled several times and when they did eventually come weeks later the stain wouldn’t come out. Harvey’s now saying the fault is with Rhino and want nothing to do with this even though they admitted from the off that they gave the sofa to the delivery drivers uncovered but did give them a sheet so they could do it which they didn’t. In our opinion it should it have left the shop protected also they arranged the delivery not us so why should we fight it with Rhino as they are Harvey’s preferred delivery company. Absolute disgrace would not recommend them to anyone!!
4 years ago
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