Only got sofas yesterday but minus scatter cushions. I was told when ordering 5wks ago they were as standard. When rang to find out where they were was told I hadnt ordered them and they are not as standard. You cant even order them online when placing an order so how are you supposed to get them if they dont come as standard!!!!! (PS. I actually ordered in store at Gateshead but checked if they could be purchased when making online order) Gateshead Harveys not prepared to sort this out and customer services said I cant escalate as I have not received faulty items.......I wouldnt know if they are faulty coz I havent received then AT ALL. Then they said I cant return sofas as not faulty! What a joke this company is.