Anonymous
>
Do not order anything from this Company, Customer Services awful, delivery was cancelled as they suddenly discovered the sofabed was damaged when it was due to be offloaded - how did that happen then? Took a day off work, waste of time. Re-ordered, and was offered a 'goodwill gesture' but if we accepted a sofabed on loan until the new one arrived we could not have the 'goodwill gesture' ! They re-ordered the Sofabed and was delivered 3 months after original purchase (another day off work) - they also had my money all this time. Sofabed was for elderly aunt's family living a long distance away, they had to stay in hotels which cost a fortune as the sofabed not there! Spoke again to customer services and offered a paltry £50 'goodwill gesture' (Sofa was £700.00) Looking at other reviews seems this is common - wish we had investigated before buying. Will not put a foot inside a Harvey's store again and definitely do not recommend
Helpful Report
Posted 2 months ago
Harveysfurniture is rated 1.17 based on 431 reviews

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