Buyer Beware !! We purchased a leather suite from the Macclesfield store in May 2016. By August 2018 - just over 2 years later - the chair had started to peel. When we complained to Harveys they referred us to their independent inspector - Homeserve. They came and inspected and charged us £48 for their report, which concluded that even though the maintenance was good and in line with recommendations, the peeling was down to "soiling". This shocked us. At one point the Homeserve specialist was angling towards it being due to heart medication, which in our case was complete nonsense. In addition Harveys were at pains to point out the insurance policy exclusions.This on a policy that they had been very keen to sell us in the first place (not least because we mentioned that we had a small dog). In fact the policy only covered accidental damage. We then contacted The Guild of Leather Craftsmen, who stated that any normal contact between hair or skin and pigmented leather can cause problems like ours, and that 2 years is actually exceeding EN ISO European testing standards! So, 3 points to make here to anyone thinking about purchasing similar furniture from Harveys. Btw - ours cost £2577 and the insurance £335. (1). Make sure when you buy a suite from them you find out whether it is pigmented leather or not. If it is, don't be surprised if it shows rub damage after 2 years. (2). Don't buy the insurance policy that they offer. We were sold ours by their salesperson as - quote - "the best you can get", "for every eventuality" and "5 years piece of mind". Buy your own. Theirs is too expensive and no better than the many, many cheaper ones on the market. (3). Don't expect any semblance of decent customer service should you have a complaint. And expect to pay for their independent experts should one be needed. As per the title of this comment - BUYER BEWARE. For us, never again!