Buyer beware!! read the reviews before you purchase from this store, I wish I had!9th April purchased 2 chairs and a footstool. Expected to wait app 14weeks, arrived,delivered 10th July, no problem Unfortunately the foot stool arrived with NO feet or fittings. Filled out the details with the delivery men on the day, as they checked their van and no sign of missing parts. Told me to phone shop where I purchased, Castlemoor retail park MCR, I did, they said sorry but you need to phone the customer service number. I have lost count of the times I have phoned CS, each time app 1-2hours, no response. Even used the call back, to no avail. On the 23rd July I managed to speak with CS, who said it could take 4-6 weeks, I make that due 7th Aug - 21st Aug from delivery date. they said they would call me with update They have not. Called in shop, they could only email CS,still no response. I have bought many items in past from Arighis and Peter Carlson, any problems dealt within store,excellent service.Will never shop in Harveys again,and if I do not have any joy soon I will return the stool and ask for a full refund. Surely if the furniture is checked before it leaves the depo, then my missing items would be there, so why do I have to wait as if this is a new order. The worst CS I have ever come across