I wish there was an option for 0. This is the most incompetent company of any description I've ever had the missfortune to deal with. We placed an order for a sofa on the 2nd of March at their Luton store - was told it would take 14 weeks MAX as the sofa was coming from South Africa (probably a lie). We are now in JULY, have been given 3 delivery dates, all have been cancelled, the latest this morning cancelling a delivery for tomorrow. We had a house fire and have been out for 8 months, we're supposed to be moving back in at the weekend with 2 small children and we now have nothing to sit on and no idea when we will have. The worst thing about it was that the news was just delivered in a very matter of fact cowardly voicemail message saying "Just to let you know your delivery scheduled for tomorrow is no longer happening as the stock hasn't come in". To add insult to injury we have since received an automated text confirming the delivery which has now been cancelled ! I heard a rumour recently that the company is about to go into administration. a) I'm not surprised and b) I hope it's true.