Does not deserve one star but have to use it to write the review........... Suite arrived April 2018 had a tear in the leather which was fixed, by January 2019 the recliner on the 3 seater would not work was told needed complete new mechanism and it would take 12 weeks for it to be delivered, waited 16 weeks for this to arrive only to be told the wrong one had been sent and I would have to wait another 12 weeks............ rang customer services to make a complaint was told by the agent (who wasn’t interested whatsoever) I could not make a complaint until the suite had been repaired🤔🤔🤔. So by the time the new mechanism arrives I will have been unable to use one half of my settee for over 12 months. Take my advice do NOT buy anything from Harvey’s shoddy workmanship and poor uninterested customer service. On a positive note the engineer who came was most apologetic even though it was no fault of his, perhaps the customer service agent should take a leaf out of his book.