Harveys Customer Service is shocking. ONE YEAR AGO they delivered two sofas damaged (Engineer confirmed manufacturing fault) therefore sofas replaced. Replacement sofas arrive (damaged again), have been waiting months for Harveys to send engineer (again) but they are not responding to my emails. I tried phoning and was 24th in the queue (horrendous), I will jot sit on a phone for hours as I have health issues. The finance is also wrong charged £4000 when it should be £1600, but the finance company are still removing the wrong payments from my account. I have had these issues ongoing for almost ONE YEAR now, shocking from Harveys, I will NEVER shop there again and would advise anyone thinking of shopping there NOT TO.