Your likely experience with Harveys. Following my ordeal. You will see the furniture you like, you will select it, you will receive awesome sales service from the sales person. They will give you a estimated delivery time. A few days in advance when the delivery is due, they will ask for the remaining balance. You will pay this, then once they have their money, with nothing to lose on their side, they will say the delivery is delayed. After this point it's pretty much downhill. You will try and ring their customer service number, even if it's first thing in the morning, the computer will say your call will be answered in 3 min, instead after 40 min nobody comes, you will hang up. You will be waiting for your delivery on the now rearranged date and your furniture may not even arrive. Then it's the continuous battle dealing with the shoddy customer service and liaising with the store. I can only think that they have either lazy stupid staff at delivery or there is rubbish leadership. Go somewhere else, they do not deserve your time nor custom !!!!!