Sales Order Number: 41322339 I placed an order for kitchen table and chairs back in May 2018, The order was suppose to be delivered on 13th July instead it got delivered on 15th September 2018. The person who took order (in store) confirmed this product will be assembled and will be delivered by 13th July (day before my guests were due to arrive). They delayed it for over a month, I tried cancelling order through my credit card but they assured me that they will compensate me (but their policy is not to disclose by how much). Finally I received my table and chairs but they are lying in kitchen corner in 4 boxes and need assembling. And I have been ordered 9% compensation totaling to £19 (i.e. the maximum they can offer). I have called them 50 times, sent them emails SO please everyone you can learn three things from my experience. Dont fall for their compensation offer it will only amount to 9% (no hidden secret anymore) Buy using your credit card as you can cancel through them and they will claim your money from the Harveys Plus make sure if they delay, you cancel straight away through your credit card (dont fall for their false promises) Total WASTE of TIME for me. Glad I bought my house furniture from furniture village!