On just waiting for nearly over 3 months for our new Anso two x three seater settee costing me a few Thousand pounds ,We had to call them out to look at the quality issues we found straight away. So yes they have just had a inspection after 3 days in our house from a Allocated company Harveys send out as we have massive issues with one side of the settee being shorter from seat to floor ,then the other settee being totally different overall height to again seat to floor.Also marks in both settee inside arms as well as the way they already look with leather streching .They look more like 5 months old than only three days old very unhappy with the quality of these goods .Now we have to wait up to a week to see what they wish to do as have stated want then replaced with perfict fit for purpose settee that represent what we should have got to start with.If i dont get satisfaction i will Sue Harveys for causing me distress mis selling me as we also paid for better quality leather so beware as they dont just keep you waiting for a lont time to make the goods they come not right one very unhappy customer ...PART 2 Today the 5 march 2016 had our 3rd replacement delivered from Harveys first issue started when the Delivery team knew nothing about taking back the Damaged 3 seater settes x 2 lots ,then they wanted to walk all over our Cream carpets without proving footwear protection .So they went away came back a few Hours later after calling there people who told them there was a pick up like i stated to them .They then spent nearly a Hour taking out the old 2 settee and bringing in the new settee had a massive struggle fitting them together forgot to cut the underneath plastic straps so we could not recline them out .After we sorted that out after they damaged my lounge door after i pointed out there was Marks on the new Settee and taking Pictures they left .One of the foreign Delivery team told me they had same issues at customer before us also told us he only has been doing the job 3 weeks his mate the driver after spending some time sussing out what i had in my home being over nosey told us it was his first day on the job .All great not as was promised a experienced caring team to rub salt into the wounds one of the delivery drivers smelt like he had not had a bath in weeks ,so Monday morning will be on the phone to Harveys Md team to ask for my money Back so so annoyed as first orginal order was placed in May 2015 so nearly 10 months later the grief carrys on .People i really would advise you to not BUY from this most unfit Company remember just to call there customer services will take a minium of 20 minutes on a good day you all have been Warned .