Appalling when delivery goes wrong. I paid £140 to habitat several weeks ago - to hear nothing, I then chased delivery, was given a date - nothing arrived, I chased again and said i would like a refund - they wont refund until the matter is sorted with their 3rd party carrier !! Appalling - that is for them to sort out, my contract for a delivered purchase is with Habitat not an unnamed third party.
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